SHIPPING.

We currently ship to addresses in the United States and Canada. If your order requires delivery outside these regions, contact contact@phantom-track.com before purchasing and we’ll advise on availability.

• Orders are typically processed within 1–2 business days after payment confirmation.
• Orders placed on weekends or U.S. holidays begin processing the next business day.
• You’ll receive an order confirmation email immediately, and a separate shipping notification with tracking once your package is handed to the carrier.

• Standard shipping: usually 3–7 business days after your order ships, depending on destination and carrier performance.
• Delivery windows are estimates, not guarantees. Weather, carrier volume, and remote addresses can extend transit time.

• Free standard shipping on qualifying orders of $75.00 or more (before tax).
• Orders below $75.00 are charged standard shipping at checkout based on your destination.
• Applicable sales tax is calculated at checkout where required.

For Canadian deliveries, any duties, taxes, or brokerage fees assessed by customs are the recipient’s responsibility unless otherwise stated at checkout. Delivery may be delayed while packages clear customs.

• If tracking shows no movement for an extended period, or your package arrives damaged, contact Support with your order email and order reference.
• We’ll work with the carrier to locate the shipment or arrange a replacement / refund when appropriate.

Changed your mind? See our Return Policy for the 30-day return window and refund process. Return shipping is covered in our returns documentation.

Email contact@phantom-track.com or visit Support.